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customer stories

Read our customer stories to learn how hourly employees from across the world are using Branch to make work easier over on the Branch blog.

customer stories

How Branch Is Helping America's Hourly Workers Get Paid

The Government shutdown has brought the story of America’s paycheck-to-paycheck economy into a much wider light. It illustrates the dire financial situation most Americans feel each week, leading up to their respective paydays.

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customer stories

Branch Looks Back: Our Top Customer Stories From 2018

A look back at the top customer stories from Branch this past year.

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customer stories

How Branch Keeps Panera Bread Baking Technology Into Fast Casual Success

Customer engagement and swift mobile solutions baked into front and back of house operations are more important than ever.

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customer stories

How Branch Keeps Unilever Churning

The entire fulfillment and distribution chain has seen radical changes in the wake of online retailers and next-day delivery. Here's how Branch helps Unilever's operations.

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customer stories

More Than Slurpees: How 7-Eleven is Conquering Digital

In an era when retailers are increasingly expected to become more digital -- to embrace the ethos of technology and to operate more like a software company -- 7-Eleven is doing just that.

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customer stories

How Best Buy’s Bet on ‘Employee First’ Helped Engineer a Turnaround

In customer service circles, employee engagement leads to strength in team solidarity -- a critical component to a brand that can help satisfy its customers with exceptional customer experience.

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customer stories

More Than Coffee: How Starbucks Uses Branch to Deliver an Experience

Branch Messenger has become a platform that has helped take away some of the biggest pain-points of hourly and full-time employees days: Scheduling

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customer stories

How Branch Messenger Improves Scheduling Pain Points for American Airlines Flight Attendants

At any given moment, the skies above you see many airlines criss-crossing their way across the country. On average, there are more than 70,000 daily flights. Scheduling the crews remains a big challenge.

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customer stories

How Branch Messenger Helps Feed Fast Casual Success for Panda Express

Fast casual is becoming one of the most popular segments of America’s massive restaurant industry worth approximately $799 billion in sales a year and employing 14.7 million employees at more than 1 million locations across the country.

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customer stories

Branch Looks Back: Our Top Blog Posts From 2017

Earlier this week, we looked back at some of our defining moments from what was an awesome year at Branch Messenger. Today, we want to explore some of our favorite blog posts that

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customer stories

How Branch Helps Solve Challenges for Lowe's

Lowe’s is on a mission. The Mooresville, North Carolina-based home improvement store is not unlike the other major American retailers who are facing challenges and unknowns heading into 2018. In an ever-changing

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customer stories

A Branch Customer Story: How A Tampa Pizza Hut Stayed in Contact During Hurricane Irma

Over the course of the last few weeks, an unprecedented succession of natural disasters has struck the Southeastern United States. It has been more than 12 years since a hurricane made landfall in

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customer stories

A Branch Customer Story - McDonald's

Life in fast food moves at an incredible pace. This industry is a daily grind. Burgers, fries, and drinks need to be served to customers in service times measured in seconds. Since its

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customer stories

A Branch Customer Story - University of Colorado Hospital

The University of Colorado Hospital in Aurora is a busy place. Considered the top hospital in the state, UCH is the region’s primary teaching hospital, affiliated with the University of Colorado School

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customer stories

A Branch Customer Story: University of Alabama, Birmingham

If you’re a student at the University of Alabama, Birmingham, chances are you’ve spent a fair amount of time in the Hill Student Center. Affectionately known as the ‘living room of

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customer stories

A Branch Customer Story - 24 Hour Fitness

24 Hour Fitness in Orlando, Florida has been using Branch Messenger for two years. Originally downloaded by an old operations manager, all 25 employees at the location are now using Branch. We interviewed

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customer stories

A Branch Customer Story - Walgreens

Tierra Jones is a technician at a Walgreens pharmacy in New Orleans, Louisiana. She has been with the company since April this year. 12 employees use Branch at her location. Her favorite part

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customer stories

A Branch Customer Story - CVS

We interviewed two CVS employees from two separate stores. One works in the pharmacy part of the store, which is also where the Branch app is currently being used, while the other manages

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customer stories

A Branch Customer Story - YMCA

Company: YMCA // Industry: Health & Fitness // Employees: 60+ // Location: Mississauga, Ontario, Canada The YMCA is a global not-for-profit social services organization dedicated to youth development, healthy living, and social responsibility. More than 2.

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customer stories

9 Habits Of A Bad Restaurant Manager

Here at Branch Messenger we spoke with Caterers’ Lab Co-founder, CEO and Operations Consultant, Elena Akopiyants, about some of the weirdest things she’s seen throughout her 15 years of experience in the

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customer stories

Branch Messenger: Manager Spotlight - Domino's Pizza

Our spotlight this week is Keiran Griffiths, General Manager and Operating Partner of two Domino’s Pizza located in Whistler, Canada. Keiran, just like many of us, relies on his phone for both

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customer stories

Branch Messenger: Manager Spotlight - Taco Bell

Meet Tim Harmon, our featured General Manager from Taco Bell that is using Branch as a tool to not only track employee shift changes, but to motivate his employees in an interesting way.

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customer stories

Branch Messenger: Manager Spotlight - Planet Fitness

It seems like technology hasn’t reached all industries, which is the case with retail franchise groups. These are not my words. I am paraphrasing Nate Rovenolt, our proud tech manager at Planet

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